7/21/2023 0 Comments Opendns updater v 2.2.1![]() So, your description of the difference-between doesn’t quite fit. Customers don’t have to use any that they don’t need, but it’s all included in the initial product and service-contract prices. As in, you could count them on the fingers of one hand, over the life of the product.īut for keeping-up-with / ahead-of the general market for our kind of products, we just keep watching the industry trends for pain-points and other reasons that customers might want new functionality that we could implement in the current hardware, and then we change the f/w or the s/w or both and post the release with the new features. The customer might not consider them optional… due to their industry requirements, but those are the exceptions, and there is a small, finite number of them associated with a product. Otherwise, a customer can pay for any (or a combination) of a very few niche upgrades that modify the base product in specific ways, but those are optional from our perspective. And the previous version lingers for a while, for customers with existing fleets or those who need specific, existing integrations with third-party systems, and then ages out and is displaced by the newer-hardware product. Only a new version of hardware (after several years of dev and test) is considered a “new product” and gets a whole new price list structure. So that departs from the model you describe. Many releases include new, or improved functionality. We do releases at a pace we can stand, and they always include fixes. It’s business-to-business or biz-to-gov stuff. My employer makes hardware that comes with software and firmware. Updates are often necessary while upgrades are not Updates are often free while an upgrade would cost moneyĤ. There could be many updates for a certain product but only few upgradesģ. An update is a patch that is made available after the product has been released, often to solve problems or glitches, while an upgrade is the replacement of an older version of one product to a newer oneĢ. A lot of people often skip every other upgrade to minimize cost while still being able to catch-up every now and then.ġ. An upgrade only offers new features and most users who are satisfied with what they have or do not see the need to spend more, could refuse to buy the newer version. This is even more important when the update addresses a security flaw in the software that may be exploited. When a new update is released, people are encouraged to download and install it to solve or prevent the problem. This is not really applicable when it comes to free software as they do not cost anything to use in the first place. You can expect to pay full price for the upgrade, though some offer discounts for those who own the older version. On the other hand, upgrades are distinct and do not need the older software to function. Updates are always free as they are not distinct software but are only meant to modify a pre-existing installation. ![]() Because of this, you are likely to find more than a few updates available as they come up with solutions for each problem.įor commercial software, there is also the issue of cost. Most respectable companies address problems quickly. ![]() A necessary part of an upgrade is the addition of new features the development of which takes time. When it comes to the frequency, upgrades happen a lot less often compared to updates. Therefore, an update modifies your current product while an upgrade totally replaces it. An upgrade is the act of replacing your product with a newer, and often more superior, version or similar product. ![]() The manufacturer only discovers the problems once users report and request for help. The need to release an update stems from the fact that there are certain problems that are not apparent before the product is released. Updates in computer hardware and software are patches of code that are released in order to address certain issues or to activate specific functionalities.
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